How To Fix ICL838 - Language not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 838

• Message text: Language not supported

What causes this issue?

The message has not been translated into your logon language.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL838 - Language not supported ?

  The SAP error message ICL838 "Language not supported" typically occurs when the system encounters a language that is not configured or supported in the current SAP environment. This can happen in various scenarios, such as when a user tries to access a transaction or report in a language that is not installed or activated in the SAP system.
  Causes:
  
  Language Not Installed: The specific language that the user is trying to access is not installed in the SAP system.
  User Profile Settings: The user profile may be set to a language that is not supported by the system.
  Missing Language Packs: Language packs for certain languages may not have been installed or activated in the SAP system.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the language from being recognized.
  
  Solutions:
  
  
  Install the Required Language:
  
  Check if the required language is installed in the SAP system. You can do this by going to transaction code SMLT (Language Transport) and verifying the installed languages.
  If the language is not installed, you may need to install it using the appropriate language transport.
  
  
  
  Change User Language Settings:
  
  If the user is trying to access the system in a language that is not supported, they can change their user settings to a supported language. This can be done in transaction code SU01 (User Maintenance) by modifying the user profile.
  
  
  
  Check Language Configuration:
  
  Ensure that the language is properly configured in the system. You can check the language settings in transaction code SPRO (SAP Reference IMG) under the relevant configuration settings.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP Notes can provide additional insights or patches that may resolve the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SMLT: Language Transport
  SU01: User Maintenance
  SPRO: SAP Reference IMG
  
  
  
  SAP Documentation: Refer to the official SAP documentation for more details on language settings and configurations.
  
  
  User Community: Engage with the SAP community forums for additional insights and shared experiences from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to resolve the ICL838 error and ensure that the desired language is supported in your SAP environment.