How To Fix ICL837 - Message number &1 does not exist in message class &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 837

• Message text: Message number &1 does not exist in message class &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL837 - Message number &1 does not exist in message class &2 ?

  The SAP error message ICL837 indicates that a specific message number does not exist in the specified message class. This typically occurs when the system is trying to retrieve a message that has not been defined or is incorrectly referenced.
  Cause:
  
  Missing Message Definition: The message number you are trying to access has not been defined in the specified message class.
  Incorrect Message Class or Number: There may be a typo or an incorrect reference to the message class or number in the code or configuration.
  Transport Issues: If the message class was recently transported from another system, it may not have been included correctly.
  Custom Development: If the message is part of a custom development, it may not have been implemented or activated properly.
  
  Solution:
  
  
  Check Message Class and Number:
  
  Go to transaction SE91 (Message Class Maintenance) in SAP.
  Enter the message class (e.g., &2) and check if the message number (e.g., &1) exists.
  If it does not exist, you may need to create it or correct the reference in your code.
  
  
  
  Create or Modify the Message:
  
  If the message is missing, you can create it in SE91 by adding the message number and the corresponding text.
  Ensure that the message is properly defined and activated.
  
  
  
  Review Custom Code:
  
  If the error is coming from custom code, review the code to ensure that it is referencing the correct message class and number.
  Make any necessary corrections to the code.
  
  
  
  Transport Check:
  
  If the message class was recently transported, check the transport logs to ensure that it was included correctly.
  If necessary, re-transport the message class or check with your Basis team.
  
  
  
  Consult Documentation:
  
  If the message is part of a standard SAP application, consult the SAP documentation or support notes to see if there are any known issues or updates related to that message.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SE91: Message Class Maintenance
  SE80: Object Navigator (for checking custom developments)
  SE37: Function Module (if the message is being called from a function module)
  
  
  
  SAP Notes: Check SAP Notes for any known issues related to the specific message class or number.
  
  
  Debugging: If you are unable to find the cause, consider using the debugger to trace where the message is being called and what parameters are being passed.
  
  
  By following these steps, you should be able to identify the cause of the ICL837 error and implement a solution.