How To Fix ICL810 - An action with key &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 810

• Message text: An action with key &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL810 - An action with key &1 does not exist ?

  The SAP error message ICL810, which states "An action with key &1 does not exist," typically occurs in the context of the SAP Insurance Management module, particularly when dealing with insurance contracts or claims processing. This error indicates that the system is trying to reference an action (such as a transaction or process) that is not defined or does not exist in the system.
  Causes:
  
  Incorrect Action Key: The action key referenced in the error message may be incorrect or misspelled.
  Missing Configuration: The action may not have been configured in the system. This could happen if the necessary customizing settings were not completed.
  Transport Issues: If the action was recently transported from another system (like a development or quality assurance system), it may not have been properly imported or activated in the target system.
  Authorization Issues: The user may not have the necessary authorizations to access the action, leading to the perception that it does not exist.
  
  Solutions:
  
  Verify Action Key: Check the action key mentioned in the error message. Ensure that it is correct and corresponds to a valid action in the system.
  Check Customizing Settings: Navigate to the relevant customizing settings in the SAP system (usually found in transaction SPRO) to ensure that the action is defined and properly configured.
  Transport Check: If the action was supposed to be transported, verify that the transport request was successfully imported and that all necessary objects are present in the target system.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action. This can be checked in transaction SU53 or by consulting with your security team.
  Consult Documentation: Review any relevant SAP documentation or notes related to the specific action or module to ensure that all prerequisites are met.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any notes related to the ICL810 error message. There may be specific fixes or recommendations provided by SAP.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for customizing), SE80 (for object navigation), and SU53 (for authorization checks).
  Community Forums: Consider searching or posting in SAP community forums or SAP Help Portal for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.