How To Fix ICL807 - Select an insurance type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 807

• Message text: Select an insurance type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL807 - Select an insurance type ?

  The SAP error message ICL807 ("Select an insurance type") typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance-related transactions. This error indicates that the system requires the user to specify an insurance type before proceeding with the transaction.
  Cause:
  The error is usually triggered when:
  
  The user attempts to create or process a claim without selecting an appropriate insurance type.
  The insurance type field is either left blank or not properly populated in the transaction screen.
  There may be configuration issues in the system that prevent the insurance type from being displayed or selected.
  
  Solution:
  To resolve the ICL807 error, you can take the following steps:
  
  
  Select an Insurance Type:
  
  Go back to the transaction screen where the error occurred.
  Look for the field labeled "Insurance Type" or similar.
  Select a valid insurance type from the dropdown list.
  
  
  
  Check Configuration:
  
  If you are an SAP administrator or have access to configuration settings, ensure that the insurance types are correctly defined in the system.
  Navigate to the relevant configuration settings in the SAP IMG (Implementation Guide) to verify that the insurance types are set up correctly.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to view and select insurance types. Sometimes, authorization issues can prevent users from accessing certain fields.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to Claims Management for more detailed information on how to handle insurance types.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Claims Management, such as ICL01 (Create Claim) or ICL02 (Change Claim).
  User Training: Ensure that users are trained on how to properly enter claims and select insurance types to minimize errors.
  SAP Notes: Check for any SAP Notes related to the ICL807 error for potential patches or updates that may address the issue.
  
  By following these steps, you should be able to resolve the ICL807 error and continue with your claims processing in SAP.