How To Fix ICL802 - A rule with key &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 802

• Message text: A rule with key &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL802 - A rule with key &1 does not exist ?

  The SAP error message ICL802, which states "A rule with key &1 does not exist," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is trying to access a rule (such as a calculation rule or a processing rule) that has not been defined or is not available in the system.
  Cause:
  
  Missing Rule Definition: The rule with the specified key (represented by &1) has not been created or is not active in the system.
  Incorrect Configuration: The configuration settings may be incorrect, leading the system to look for a rule that does not exist.
  Transport Issues: If the rule was recently transported from another system, it may not have been transported correctly or may not exist in the target system.
  Authorization Issues: The user may not have the necessary authorizations to access the rule, leading to the perception that it does not exist.
  
  Solution:
  
  
  Check Rule Definition:
  
  Go to the relevant configuration area in SAP (e.g., SPRO) and check if the rule with the specified key exists.
  If it does not exist, you may need to create it or activate it if it is inactive.
  
  
  
  Review Configuration Settings:
  
  Ensure that the configuration settings for the claims management process are correctly set up and that all necessary rules are defined.
  
  
  
  Transport Check:
  
  If the rule was supposed to be transported from another system, check the transport logs to ensure that the transport was successful and that the rule is present in the target system.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the rule. This can be done by checking the user roles and authorizations in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the rules relevant to your configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary objects, or SE80 for development objects to investigate further.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify the cause of the ICL802 error and implement a solution.