How To Fix ICL801 - An event with key &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 801

• Message text: An event with key &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL801 - An event with key &1 does not exist ?

  The SAP error message ICL801, which states "An event with key &1 does not exist," typically occurs in the context of the SAP Insurance Contract Management (ICM) module. This error indicates that the system is trying to access an event (such as a contract event or transaction) that is not found in the database.
  Causes:
  
  Incorrect Event Key: The event key provided in the transaction may be incorrect or misspelled.
  Data Deletion: The event may have been deleted or not created properly in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the event.
  System Configuration: There may be issues with the configuration of the ICM module or related components.
  Transport Issues: If the system has recently undergone a transport, the event may not have been transported correctly.
  
  Solutions:
  
  Verify Event Key: Check the event key you are using to ensure it is correct. Look for any typos or formatting issues.
  Check Event Existence: Use transaction codes like ICL1 or ICL2 to check if the event exists in the system. If it does not, you may need to create it or restore it from a backup.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the event. You may need to consult with your SAP security team.
  Check Configuration: Review the configuration settings for the ICM module to ensure everything is set up correctly. This may involve checking customizing settings or consulting with a functional consultant.
  Consult Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Transport Check: If the issue arose after a transport, verify that all necessary objects were included in the transport request and that they were imported correctly.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the ICM module for more insights into event management and related processes.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.