How To Fix ICL749 - Business partner &1 already exists in role &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 749

• Message text: Business partner &1 already exists in role &2

What causes this issue?

You tried to create a business partner in a role
in which the business partner already exists, or
that corresponds to another role in which the business partner already
exists
If you were to create the business partner in role &v2&, this would
lead to senseless data.
Example:
Business partner 1 has already been created in the role of <ZK>Driver
of Insured Vehicle</>.
You now want to create business partner 1 in the role of <ZK>Driver of
Third Party Vehicle</>.
It does not make sense to enter the same business partner as the driver
of two different vehicles. The system prevents you from doing so.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL749 - Business partner &1 already exists in role &2 ?

  The SAP error message ICL749 indicates that a business partner (BP) you are trying to create or assign already exists in the specified role. This typically occurs in the context of SAP's Business Partner (BP) management, where each business partner can have multiple roles (e.g., customer, vendor, etc.), and the system enforces uniqueness for each role.
  Cause:
  
  Duplicate Entry: The business partner you are trying to create or assign already exists in the system with the same role.
  Incorrect Role Assignment: You may be trying to assign a role to a business partner that is already assigned to another business partner.
  Data Entry Error: There may be a typographical error in the business partner ID or role you are trying to use.
  
  Solution:
  
  
  Check Existing Business Partners:
  
  Use transaction code BP to search for the business partner in question. Verify if it already exists in the specified role.
  If it exists, you may need to use the existing business partner instead of creating a new one.
  
  
  
  Review Role Assignment:
  
  If you need to assign a different role to the existing business partner, ensure that the role is appropriate and that the business partner is not already assigned to that role.
  
  
  
  Modify or Delete Existing Entry:
  
  If the existing business partner is incorrect or needs to be updated, you can modify the existing entry.
  If the business partner is no longer needed, you may consider deleting it, but ensure that this action complies with your organization's data management policies.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to Business Partner management for additional guidance on handling roles and duplicates.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), BP_MON (Business Partner Monitoring), and BP_ROLE (Business Partner Role Management).
  Business Partner Roles: Understand the different roles that can be assigned to business partners and the implications of each role.
  Data Consistency: Ensure that your data entry processes are consistent to avoid duplicate entries in the future.
  
  By following these steps, you should be able to resolve the ICL749 error and manage your business partners effectively within SAP.