How To Fix ICL734 - Activity &1 with determination &2 exists twice

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 734

• Message text: Activity &1 with determination &2 exists twice

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL734 - Activity &1 with determination &2 exists twice ?

  The SAP error message ICL734 indicates that there is a duplicate entry for an activity with a specific determination in the system. This typically occurs in the context of the SAP Insurance module, particularly when dealing with claims management or similar processes where activities and their determinations are defined.
  Cause:
  The error arises when the system detects that an activity (identified by &1) with a specific determination (identified by &2) has been defined more than once. This can happen due to:
  
  Duplicate Configuration: The same activity and determination combination has been configured multiple times in the system.
  Data Entry Errors: Manual entries or imports that inadvertently create duplicates.
  System Migration Issues: If data was migrated from another system, it may have led to duplicate entries.
  
  Solution:
  To resolve the ICL734 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for activities and determinations in the SAP system.
  Look for the specific activity and determination combination that is causing the error.
  Identify and remove or correct the duplicate entry.
  
  
  
  Data Validation:
  
  Review the data entries related to activities and determinations.
  Ensure that there are no unintended duplicates in the database.
  
  
  
  Use Transaction Codes:
  
  Use transaction codes like SPRO to access the configuration settings.
  You may also use transaction codes like ICL1 or ICL2 to manage claims and activities.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific guidance on managing activities and determinations.
  
  
  
  Testing:
  
  After making changes, test the process again to ensure that the error is resolved.
  
  
  
  Seek Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts who can provide further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the SAP Help Portal for detailed information on configuring activities and determinations in the Insurance module.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL734 error in your SAP system.