How To Fix ICL712 - There is no BP in claims system for BP &1 in catalog system (claim itm&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 712

• Message text: There is no BP in claims system for BP &1 in catalog system (claim itm&2)

What causes this issue?

Business partner &V1& was determined in the catalog system. However, in
the Claims Management system, there is no business partner with claim
item &V2& that can be assigned to this business partner &V1&.

How to fix this error?

Ensure that a business partner in the Claims Management system is
assigned to the business partner determined in the catalog system.
Perform one of the following activities:
Assign a business partner that already exists in the Claims Management
system to business partner &V1&.
Create a new business partner in the Claims Management system for
business partner &V1&.
On the <ZK>SAP Easy Access</> screen, choose <ZK>Insurance -> Claims
Management -> Master Data -> Business Partner in Claim -> Maintain
Business Partner</> and perform the corresponding steps.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL712 - There is no BP in claims system for BP &1 in catalog system (claim itm&2) ?

  The SAP error message ICL712 indicates that there is no Business Partner (BP) found in the claims system for the specified Business Partner in the catalog system. This error typically occurs in the context of insurance claims processing within the SAP system, particularly in the SAP Insurance Claims Management module.
  Cause:
  
  Missing Business Partner: The most common cause of this error is that the Business Partner (BP) referenced in the claim does not exist in the claims management system. This could happen if the BP was not created or was deleted.
  Data Synchronization Issues: There may be issues with data synchronization between the catalog system and the claims system, leading to discrepancies in the Business Partner records.
  Incorrect Configuration: The configuration settings for Business Partner integration between the systems may not be set up correctly.
  Incorrect Claim Item Reference: The claim item reference may be incorrect or not properly linked to the Business Partner.
  
  Solution:
  
  Verify Business Partner Existence: Check if the Business Partner exists in the claims management system. You can do this by navigating to the Business Partner transaction in SAP and searching for the BP ID.
  Create or Update Business Partner: If the Business Partner does not exist, you will need to create it in the claims system. If it exists but is not linked correctly, you may need to update the BP details.
  Check Data Synchronization: Ensure that the data synchronization processes between the catalog and claims systems are functioning correctly. This may involve checking background jobs or data transfer logs.
  Review Configuration Settings: Review the configuration settings related to Business Partner integration in the SAP system. Ensure that the settings are correctly configured to allow for the proper linkage of BPs between systems.
  Correct Claim Item Reference: Verify that the claim item reference is correct and corresponds to the appropriate Business Partner.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage Business Partner records and ICL (Insurance Claims) for claims management.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for Business Partner management and claims processing for more detailed guidance on configuration and troubleshooting.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.