How To Fix ICL709 - Specify an object type of the insured/damaged object

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 709

• Message text: Specify an object type of the insured/damaged object

What causes this issue?

You have not entered an object type for the insured or damanged object.
This specification is needed for determination of a catalog.

How to fix this error?

Enter an object type.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL709 - Specify an object type of the insured/damaged object ?

  The SAP error message ICL709, which states "Specify an object type of the insured/damaged object," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system requires a specific object type to be defined for the insured or damaged object in the claim being processed.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Object Type: The claim does not have an associated object type defined for the insured or damaged object.
  Incorrect Configuration: The configuration settings for the object types in the insurance module may not be set up correctly.
  Data Entry Error: The user may have missed entering the required information in the claim form.
  
  Solution:
  To resolve the ICL709 error, you can take the following steps:
  
  
  Check Claim Data:
  
  Review the claim entry to ensure that the object type for the insured or damaged object is specified. This can usually be found in the claim details section.
  
  
  
  Enter Object Type:
  
  If the object type is missing, enter the appropriate object type. This could be a predefined type such as vehicle, property, etc., depending on the nature of the claim.
  
  
  
  Configuration Review:
  
  If you have the necessary permissions, check the configuration settings in the SAP system to ensure that the object types are correctly defined and active. This may involve consulting with your SAP administrator or a functional consultant.
  
  
  
  User Training:
  
  Ensure that users entering claims are trained on the importance of specifying the object type and how to do it correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the claims management process and object types.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to claims management (e.g., ICLM for claims management) to navigate the system effectively.
  User Roles: Ensure that users have the appropriate roles and authorizations to enter and modify claims data.
  
  By following these steps, you should be able to resolve the ICL709 error and continue processing the insurance claim.