How To Fix ICL674 - Internal error when reading GT_ITEMEVLIST with ITEM=&1, EVALUATION=&2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 674

• Message text: Internal error when reading GT_ITEMEVLIST with ITEM=&1, EVALUATION=&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL674 - Internal error when reading GT_ITEMEVLIST with ITEM=&1, EVALUATION=&2 ?

  The SAP error message ICL674 indicates an internal error that occurs when the system is trying to read the GT_ITEMEVLIST table with specific parameters for ITEM and EVALUATION. This error typically arises in the context of the SAP Insurance module, particularly when dealing with item evaluations or related processes.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies or corruption in the data related to the item or evaluation being processed.
  Configuration Issues: Incorrect configuration settings in the insurance module or related components may lead to this error.
  Program Errors: There could be a bug or issue in the custom code or standard SAP program that is attempting to access the GT_ITEMEVLIST.
  Memory Issues: Insufficient memory or resources allocated to the SAP system could lead to internal errors when processing large datasets.
  
  Solutions:
  
  Check Data Integrity: Verify the integrity of the data related to the item and evaluation. Look for any inconsistencies or missing entries in the relevant tables.
  Review Configuration: Ensure that the configuration settings for the insurance module are correct. This may involve checking the customizing settings in transaction SPRO.
  Debugging: If you have access to the ABAP development environment, you can debug the program that is generating the error. Look for any logical errors or exceptions that may be causing the issue.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  System Resources: Monitor the system resources and ensure that there is sufficient memory and processing power available. If necessary, consider increasing the resources allocated to the SAP system.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator) for debugging or SE37 (Function Module) to check related function modules.
  Logs and Traces: Check the system logs (transaction SM21) and short dumps (transaction ST22) for any additional information that may help diagnose the issue.
  User Authorizations: Ensure that the user executing the transaction has the necessary authorizations to access the data being processed.
  
  By following these steps, you should be able to identify the root cause of the ICL674 error and implement an appropriate solution.