How To Fix ICL655 - You cannot write a procurement document without claim items

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 655

• Message text: You cannot write a procurement document without claim items

What causes this issue?

You have assigned an external service and want to trigger a procurement
process. This is only possible if you have already created a
corresponding claim item whose evaluation amount is not zero, and for
which no payment has yet been made or scheduled.

System Response

Warning ,,,,

How to fix this error?

Before you can create a procurement document, you must create one or
more claim items with the appropriate benefit types. You then have to
assign the external service to this item.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL655 - You cannot write a procurement document without claim items ?

  The SAP error message ICL655, which states "You cannot write a procurement document without claim items," typically occurs in the context of the SAP Claims Management module. This error indicates that the system requires at least one claim item to be present in the procurement document before it can be processed or saved.
  Cause:
  
  Missing Claim Items: The primary cause of this error is that the procurement document (such as a purchase order or contract) does not contain any claim items. In the context of claims management, claim items are necessary to link the procurement document to specific claims that need to be processed.
  Configuration Issues: There may be configuration settings in the SAP system that enforce the requirement for claim items in procurement documents.
  Data Entry Errors: Users may have inadvertently skipped adding claim items during the document creation process.
  
  Solution:
  
  
  Add Claim Items: The most straightforward solution is to ensure that at least one claim item is added to the procurement document. This can typically be done in the procurement document creation or editing screen.
  
  Navigate to the procurement document.
  Look for an option to add claim items.
  Enter the necessary details for the claim items and save the document.
  
  
  
  Check Configuration: If you believe that claim items should not be mandatory for your business process, you may need to review the configuration settings in the SAP system. This may require assistance from an SAP consultant or system administrator.
  
  Check the settings in the Claims Management module to see if the requirement for claim items can be adjusted.
  
  
  
  User Training: Ensure that users are trained on the importance of adding claim items when creating procurement documents. This can help prevent the error from occurring in the future.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Claims Management for detailed information on how to manage procurement documents and claims.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., ME21N for creating purchase orders) and how to navigate the claims management functionalities.
  Support Forums: Consider checking SAP community forums or support channels for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.