How To Fix ICL639 - Evaluation criterion &1 was not used

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 639

• Message text: Evaluation criterion &1 was not used

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL639 - Evaluation criterion &1 was not used ?

  The SAP error message ICL639, which states "Evaluation criterion &1 was not used," typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance claims or evaluations. This message indicates that a specific evaluation criterion (denoted by &1) was not utilized in the processing of a claim or evaluation.
  Cause:
  
  Missing Configuration: The evaluation criterion may not be properly configured in the system.
  Incorrect Data Entry: The data entered for the claim or evaluation may not meet the criteria for the evaluation to be applied.
  Inactive Evaluation Criterion: The evaluation criterion might be inactive or not applicable for the specific type of claim or evaluation being processed.
  Business Rules: The business rules defined in the system may not allow the use of the specified evaluation criterion for the current context.
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the configuration settings for evaluation criteria in the SAP system. Ensure that the evaluation criterion in question is correctly set up and active.
  Use transaction codes like SPRO to access the configuration settings related to insurance claims.
  
  
  
  Review Data Entry:
  
  Verify the data entered for the claim or evaluation. Ensure that all required fields are filled out correctly and that the data meets the necessary conditions for the evaluation criterion to be applied.
  
  
  
  Consult Documentation:
  
  Review the documentation or guidelines related to the specific evaluation criterion to understand its intended use and any prerequisites.
  
  
  
  Check Business Rules:
  
  Review the business rules that govern the evaluation process. Ensure that the evaluation criterion is applicable to the type of claim or evaluation being processed.
  
  
  
  Testing:
  
  If changes are made to the configuration or data, perform testing to ensure that the evaluation criterion is now being utilized correctly.
  
  
  
  Consult SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE80 (for development).
  Documentation: Refer to SAP Help Portal or specific SAP notes related to the Insurance module for detailed information on evaluation criteria.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to identify the cause of the ICL639 error and implement a suitable solution.