How To Fix ICL575 - CompensationCalc.: Total of all payments is different in two variables

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 575

• Message text: CompensationCalc.: Total of all payments is different in two variables

What causes this issue?

The total of all payments does not match the PREVPAID total in the
compensation calculation item. This indicates that there is an
error in the compensation calculation.

System Response

The system cancels the compensation calculation.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_CONTACT_SAP OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL575 - CompensationCalc.: Total of all payments is different in two variables ?

  The SAP error message ICL575, which states "CompensationCalc.: Total of all payments is different in two variables," typically occurs in the context of the SAP Insurance module, particularly when dealing with compensation calculations. This error indicates a discrepancy between two variables that are expected to match in terms of total payment amounts.
  Cause:
  The error can arise due to several reasons, including:
  
  Data Entry Errors: Incorrect or inconsistent data entries in the compensation calculation fields.
  Configuration Issues: Misconfiguration in the compensation calculation settings or rules within the SAP system.
  Inconsistent Payment Records: Differences in payment records that are being compared, such as payments recorded in different currencies or periods.
  Custom Code Issues: If there are custom enhancements or modifications in the compensation calculation logic, they may lead to discrepancies.
  Timing Issues: If the data is being processed in different time frames, it may lead to mismatches in totals.
  
  Solution:
  To resolve the ICL575 error, you can follow these steps:
  
  Review Data Entries: Check the entries for the compensation calculation to ensure that all data is entered correctly and consistently.
  Check Configuration: Verify the configuration settings related to compensation calculations in the SAP system. Ensure that all relevant parameters are set correctly.
  Compare Payment Records: Investigate the payment records involved in the calculation. Ensure that they are consistent and that there are no discrepancies in amounts or currencies.
  Debug Custom Code: If there are any custom enhancements, review the code to identify any logic that may be causing the mismatch.
  Run Consistency Checks: Use SAP tools to run consistency checks on the compensation data to identify any anomalies.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of the software you are using for any known issues or patches.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to compensation calculations, such as ICL (Insurance Claims) transaction codes.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide guidance on compensation calculation issues.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, as they can provide insights and solutions from other users' experiences.
  
  By following these steps, you should be able to identify the root cause of the ICL575 error and implement a solution to resolve it.