How To Fix ICL573 - Add coverage referral &1 added to trace/log

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 573

• Message text: Add coverage referral &1 added to trace/log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL573 - Add coverage referral &1 added to trace/log ?

  The SAP error message ICL573 typically relates to issues in the Insurance Contract Management (ICM) module, particularly when dealing with coverage referrals. This message indicates that a coverage referral has been added to the trace or log, which may suggest that there is a problem with the processing of insurance coverage.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Missing or Incomplete Data: Required data for the coverage referral may be missing or incomplete.
  Configuration Issues: There may be configuration issues in the insurance product or coverage settings.
  Business Rules Violations: The transaction may not comply with the defined business rules or conditions for coverage.
  System Errors: There could be underlying system errors or bugs that are causing the issue.
  
  Solution:
  To resolve the ICL573 error, consider the following steps:
  
  
  Check the Logs: Review the detailed logs or trace files to identify the specific cause of the error. The logs may provide additional context or error codes that can help pinpoint the issue.
  
  
  Validate Data: Ensure that all required data for the coverage referral is complete and accurate. Check for any missing fields or incorrect values.
  
  
  Review Configuration: Verify the configuration settings for the insurance product and coverage. Ensure that all necessary settings are correctly defined and activated.
  
  
  Business Rules Compliance: Check if the transaction adheres to the business rules defined in the system. If there are specific conditions that need to be met, ensure they are satisfied.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the ICM module for any known issues or additional troubleshooting steps.
  
  
  Contact Support: If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with the error message, logs, and any relevant details about the transaction.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  ICM Documentation: Review the official SAP documentation for the Insurance Contract Management module for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the ICL573 error message in SAP.