Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 501
Message text: Higher level benefit type &3 for &2 of claim type &4 &1 does not exist
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ICL501
- Higher level benefit type &3 for &2 of claim type &4 &1 does not exist ?The SAP error message ICL501 indicates that there is an issue with the configuration of benefit types in the context of claims processing. Specifically, it suggests that a higher-level benefit type referenced in the claim does not exist in the system.
Cause: Missing Configuration: The higher-level benefit type that is being referenced in the claim does not exist in the system. This could be due to a configuration oversight where the benefit type was not created or was deleted. Incorrect Claim Type: The claim type being processed may not be correctly linked to the higher-level benefit type, leading to this error. Data Entry Error: There may be a typo or incorrect entry in the claim that references the benefit type.
Solution: Check Configuration: Navigate to the configuration settings for benefit types in the SAP system. Verify that the higher-level benefit type exists and is correctly configured for the claim type in question. If it does not exist, you may
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