How To Fix ICL500 - Coverage type &1 has more than one root node

ICL500 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 500

• Message text: Coverage type &1 has more than one root node

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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ICL500 - Details

• The SAP error message ICL500, which states "Coverage type &1 has more than one root node," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims and coverage types. This error indicates that there is a configuration issue with the coverage type in question, where the system has detected multiple root nodes in the coverage hierarchy, which is not allowed.
  
  Cause:
  
  Configuration Error: The coverage type has been incorrectly configured in the system, leading to multiple root nodes being defined.
  Data Integrity Issues: There may be inconsistencies or errors in the underlying data that define the coverage types and their relationships.
  Hierarchy Definition: The hierarchy for the coverage type may not be properly defined, leading to ambiguity in the root node assignment.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the coverage type in the SAP system.
  Ensure that there is only one root node defined for the coverage type