How To Fix ICL436 - Benefit type tree &1 benefit type &2: No entries exist in TICL162

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 436

• Message text: Benefit type tree &1 benefit type &2: No entries exist in TICL162

What causes this issue?

Table TICL162 contains an indicator that entries exist in table
TICL163, but there are no entries in table TICL163.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

This error can occur in one of the following cases:
If both tables are changed directly
If transports are inconsistent

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL436 - Benefit type tree &1 benefit type &2: No entries exist in TICL162 ?

  The SAP error message ICL436 indicates that there is an issue with the benefit type tree configuration in the SAP system, specifically related to the benefit types defined in the system. The message states that there are no entries in the table TICL162 for the specified benefit type tree and benefit type.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Configuration: The benefit type tree or the specific benefit type has not been properly configured in the system. This could mean that the necessary entries in the TICL162 table are missing.
  Incorrect Benefit Type: The benefit type being referenced may not exist or may have been incorrectly defined in the system.
  Data Migration Issues: If data was migrated from another system or if there were changes made to the configuration, it is possible that the necessary entries were not transferred or created.
  
  Solution:
  To resolve the ICL436 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the benefit type tree and ensure that the benefit types are correctly defined.
  Use transaction code SPRO to navigate to the relevant configuration area for benefits and verify that the benefit type tree and benefit types are set up correctly.
  
  
  
  Verify TICL162 Entries:
  
  Use transaction SE11 (Data Dictionary) to check the contents of the TICL162 table.
  Ensure that there are entries for the specified benefit type tree and benefit type. If entries are missing, you may need to create them.
  
  
  
  Create Missing Entries:
  
  If you find that the necessary entries are missing, you can create them manually in the TICL162 table or through the appropriate configuration transaction in SAP.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to the specific benefit type tree and benefit types to ensure that you are following the correct procedures.
  
  
  
  Check for Transport Issues:
  
  If the configuration was recently transported from another system, ensure that the transport was successful and that all necessary objects were included.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance, especially if this is a production environment.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) for checking table entries.
  Documentation: Review SAP Help Portal or SAP Notes related to the specific benefit type and configuration for additional guidance.
  User Roles: Ensure that you have the necessary authorizations to view and modify the configuration settings and table entries.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL436 error in your SAP system.