How To Fix ICL426 - Claim item evaluation &1 of claim item &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 426

• Message text: Claim item evaluation &1 of claim item &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL426 - Claim item evaluation &1 of claim item &2 does not exist ?

  The SAP error message ICL426 indicates that there is an issue with the evaluation of a claim item in the Insurance Claims Management module. Specifically, it means that the system cannot find the specified claim item evaluation for the given claim item.
  Cause:
  
  
  Missing Evaluation: The claim item evaluation that the system is trying to access does not exist in the database. This could be due to a variety of reasons, such as:
  
  The evaluation was never created.
  The evaluation was deleted or not saved properly.
  There is a mismatch in the claim item number or evaluation number being referenced.
  
  
  
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect references or links between claim items and their evaluations.
  
  
  Configuration Issues: There might be configuration issues in the SAP system that prevent the proper creation or retrieval of claim item evaluations.
  
  
  Solution:
  
  
  Check Claim Item Evaluations: Verify if the claim item evaluation exists in the system. You can do this by navigating to the relevant transaction or report that lists claim item evaluations and checking for the specific claim item and evaluation number.
  
  
  Recreate Evaluation: If the evaluation does not exist, you may need to recreate it. Ensure that all necessary data is entered correctly.
  
  
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the claim items and their evaluations. This may involve using specific SAP tools or reports designed for data integrity checks.
  
  
  Review Configuration: If the issue persists, review the configuration settings related to claim item evaluations in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for further guidance on handling claim item evaluations and troubleshooting related issues.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing claims and evaluations, such as ICLM (Insurance Claims Management) or ICLD (Claims Data).
  SAP Notes: Check for any SAP Notes related to ICL426 for known issues and fixes.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and manage claim evaluations.
  
  By following these steps, you should be able to identify the cause of the ICL426 error and implement a solution to resolve it.