How To Fix ICL414 - System unable to determine subclaim of claim subobject &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 414

• Message text: System unable to determine subclaim of claim subobject &1 &2

What causes this issue?

The system tried to determine the subclaim assignment of a participant.
An error occurred during this process.

System Response

The activity is cancelled.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISIS_NA_SYSADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL414 - System unable to determine subclaim of claim subobject &1 &2 ?

  The SAP error message ICL414 ("System unable to determine subclaim of claim subobject &1 &2") typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to identify a specific subclaim related to a claim subobject, which can be due to various reasons.
  Causes:
  
  Missing Data: The subclaim or related data may not be properly maintained in the system. This could be due to incomplete entries or missing configurations.
  Incorrect Configuration: The configuration settings for claims management may not be set up correctly, leading to issues in identifying subclaims.
  Data Inconsistencies: There may be inconsistencies in the database, such as orphaned records or incorrect relationships between claims and subclaims.
  Authorization Issues: The user may not have the necessary authorizations to access the subclaim data.
  System Bugs: There could be bugs or issues in the specific version of SAP you are using.
  
  Solutions:
  
  Check Data Entries: Verify that all necessary data for the claim and subclaim is correctly entered and complete. Ensure that the subclaim exists and is properly linked to the main claim.
  Review Configuration: Check the configuration settings in the Claims Management module to ensure that they are set up correctly. This may involve reviewing the customizing settings in transaction SPRO.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the database. This may involve using transaction codes like SE16 or SE11 to inspect the relevant tables.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the claim and subclaim data. This can be checked in transaction SU53 or by consulting with your security team.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. There may be known issues or fixes available.
  Debugging: If you have access to development tools, you may consider debugging the process to identify where the error is occurring in the code.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICLM (Claims Management) and ICL1 (Create Claim) to navigate the claims management functionalities.
  SAP Documentation: Refer to the official SAP documentation for Claims Management for detailed information on configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.