How To Fix ICL412 - You cannot process the claim in notification mode

ICL412 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 412

• Message text: You cannot process the claim in notification mode

What causes this issue?

You cannot process this <DS:GLOS.40552E756CE2C94F9C25358499225F19>
claim</> in notification mode, because it has
already been changed in a different mode.
You can only process a claim
in notification mode as long as no changes have been made in a
different mode. These changes could lead to an inconsistent
presentation of data in notification mode.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Process this claim in a different mode, such as expert mode.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL412 - You cannot process the claim in notification mode ?

  The SAP error message ICL412 ("You cannot process the claim in notification mode") typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system is in "notification mode," which means that it is not set up to process claims in the way that is required for the operation you are attempting to perform.
  
  Cause:
  
  Notification Mode: The claim is currently in a state where it is only being tracked as a notification rather than being processed as a full claim. This can happen if the claim has not been fully created or if it is still in a preliminary state.
  Configuration Settings: The system may be configured to allow only certain types of processing for claims in notification mode, which does not include the operation you are trying to perform.
  User Permissions: The user may not have the necessary permissions to process