How To Fix ICL404 - No covered benefit type found for benefit type &1 and coverage &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 404

• Message text: No covered benefit type found for benefit type &1 and coverage &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL404 - No covered benefit type found for benefit type &1 and coverage &2 ?

  The SAP error message ICL404 "No covered benefit type found for benefit type &1 and coverage &2" typically occurs in the context of SAP's Insurance Claims Management (ICM) module. This error indicates that the system is unable to find a valid configuration for the specified benefit type and coverage combination. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Configuration: The benefit type and coverage combination may not be properly configured in the system. This could be due to missing entries in the relevant customizing tables.
  Incorrect Benefit Type or Coverage: The benefit type or coverage specified in the claim may be incorrect or not applicable for the specific insurance policy.
  Policy Settings: The insurance policy may not cover the specified benefit type, leading to this error when processing claims.
  Data Entry Errors: There may be typographical errors in the benefit type or coverage fields when entering data.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the customizing settings for the Insurance Claims Management module.
  Verify that the benefit type and coverage combination is correctly defined in the relevant tables (e.g., TICL_BENEFIT_TYPE, TICL_COVERAGE).
  Ensure that the benefit type is linked to the correct coverage in the system.
  
  
  
  Review Policy Details:
  
  Check the insurance policy associated with the claim to ensure that it includes the specified benefit type and coverage.
  If necessary, update the policy settings to include the required benefit type.
  
  
  
  Correct Data Entry:
  
  Review the claim data for any typographical errors in the benefit type and coverage fields.
  Correct any discrepancies and reprocess the claim.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring benefit types and coverages in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for customizing insurance claims, such as SPRO (for configuration) and other related transaction codes for managing benefit types and coverages.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the ICL404 error and implement the necessary corrections to resolve it.