How To Fix ICL402 - Insured object &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 402

• Message text: Insured object &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL402 - Insured object &1 does not exist ?

  The SAP error message ICL402, which states "Insured object &1 does not exist," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system is unable to find the specified insured object (e.g., a policy, contract, or asset) in the database.
  Cause:
  
  Incorrect Object Reference: The insured object ID provided in the transaction may be incorrect or misspelled.
  Object Not Created: The insured object may not have been created or may have been deleted from the system.
  Authorization Issues: The user may not have the necessary permissions to view or access the insured object.
  Data Consistency Issues: There may be inconsistencies in the database, such as missing entries or corrupted data.
  
  Solution:
  
  Verify Object ID: Check the insured object ID you are using. Ensure that it is correct and exists in the system.
  Check Object Creation: Confirm that the insured object has been created in the system. You can do this by navigating to the relevant transaction or table where insured objects are stored.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the insured object. You may need to consult with your SAP security team to verify this.
  Database Consistency Check: If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to investigate any potential database issues.
  Consult Documentation: Refer to SAP documentation or help resources for additional context on the error and potential troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing insured objects, such as ICL01 (Create Insured Object), ICL02 (Change Insured Object), and ICL03 (Display Insured Object).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this error.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after following these steps, it may be necessary to escalate the issue to your SAP support team for further investigation.