How To Fix ICL395 - Payment &1, item &2, item cat.&3, ben.type &4: Not cross subclaim type


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL - FS-CM: Claims Management

  • Message number: 395

  • Message text: Payment &1, item &2, item cat.&3, ben.type &4: Not cross subclaim type

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL395 - Payment &1, item &2, item cat.&3, ben.type &4: Not cross subclaim type ?
    The SAP error message ICL395 typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that there is an issue with the payment processing related to subclaim types. Here’s a breakdown of the components of the error message and potential solutions:
    
    Cause: Subclaim Type Mismatch: The error suggests that the payment being processed is not compatible with the specified subclaim type. This could happen if the payment is being applied to a subclaim that does not allow for that type of payment or if the configuration does not support the transaction. Incorrect Item Category: The item category specified in the payment may not be valid for the type of subclaim being processed. Benefit Type Issues: The benefit type associated with the payment may not align with the subclaim type, leading to this error.
    Solution: Check Subclaim Type Configuration: Review the configuration of the subclaim types in

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