How To Fix ICL237 - No screen sequence category found for claim proc. mode &1 and submode &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 237

• Message text: No screen sequence category found for claim proc. mode &1 and submode &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL237 - No screen sequence category found for claim proc. mode &1 and submode &2 ?

  The SAP error message ICL237 indicates that there is no screen sequence category found for the specified claim processing mode and submode. This error typically arises in the context of the SAP Claims Management module, where specific configurations are required for processing claims.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the screen sequence category has not been defined for the specified claim processing mode and submode in the system.
  Incorrect Customization: If the system has been customized, it is possible that the necessary configurations were not properly set up or were inadvertently deleted.
  Data Entry Error: There may be a mistake in the data entry for the claim processing mode or submode, leading to the system being unable to find the corresponding screen sequence category.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for Claims Management in SAP.
  Navigate to the relevant area where screen sequence categories are defined (usually under the IMG settings).
  Ensure that there is a valid screen sequence category assigned for the specified claim processing mode and submode.
  
  
  
  Define Screen Sequence Category:
  
  If the screen sequence category does not exist, you will need to create it.
  Assign the appropriate screen sequence to the claim processing mode and submode.
  
  
  
  Review Customization:
  
  If there have been recent changes or customizations, review them to ensure that they have not affected the screen sequence category settings.
  Consult with your SAP Basis or technical team if necessary.
  
  
  
  Validate Data Entry:
  
  Double-check the claim processing mode and submode values being used in the transaction to ensure they are correct and correspond to the defined categories.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring screen sequences in Claims Management.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the IMG) or specific transaction codes related to Claims Management to navigate to the relevant configuration areas.
  SAP Notes: Check for any relevant SAP Notes that may address this issue or provide additional guidance on configuration.
  Support: If the issue persists after checking configurations, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the ICL237 error and ensure that the necessary screen sequence categories are properly configured for your claim processing needs.