How To Fix ICL235 - No participant roles exist for document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 235

• Message text: No participant roles exist for document &1

What causes this issue?

Not participant roles are assigned to claim document &V1& in
Customizing.

System Response

The system cannot process the correspondence.

How to fix this error?

Perform one of the following activities:
Choose a different claim document.
In Customizing activity <DS:SIMG._ICL_TICL031>Define Claim Documents</>,
assign at least one participant role to the claim document &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL235 - No participant roles exist for document &1 ?

  The SAP error message ICL235, which states "No participant roles exist for document &1," typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance contracts or claims. This error indicates that the system cannot find any defined participant roles for the specified document (indicated by &1).
  Cause:
  
  
  Missing Configuration: The most common cause of this error is that the necessary participant roles have not been configured for the document type in question. Participant roles are essential for defining the relationships and responsibilities of different entities (like policyholders, beneficiaries, etc.) involved in the document.
  
  
  Document Type Issues: The document type associated with the document may not have the required participant roles defined in the system.
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the document that prevent the system from identifying the appropriate participant roles.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the relevant document type in the SAP system.
  Ensure that participant roles are defined for the document type. This can typically be done in the customizing settings under the Insurance module (e.g., SPRO transaction).
  If necessary, create or modify the participant roles to ensure they align with the business requirements.
  
  
  
  Review Document Type:
  
  Verify that the document type associated with the document is correctly set up and that it has the necessary participant roles assigned.
  If the document type is incorrect, you may need to change it or create a new one with the appropriate settings.
  
  
  
  Data Validation:
  
  Check the document for any missing or incorrect data that might be causing the issue. Ensure that all required fields are filled out correctly.
  If the document was created through a custom program or interface, ensure that it adheres to the expected structure and data requirements.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring participant roles for your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), ICL (Insurance Contract Lifecycle), and others that may be pertinent to your specific SAP environment.
  SAP Notes: Check for any SAP Notes related to ICL235 or participant roles in the SAP Support Portal, as there may be patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL235 error in your SAP system.