How To Fix ICL199 - No user group data found for user group &1 in mode &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 199

• Message text: No user group data found for user group &1 in mode &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL199 - No user group data found for user group &1 in mode &2 ?

  The SAP error message ICL199 indicates that the system could not find any user group data for a specified user group in a particular mode. This error typically arises in the context of SAP's Insurance Contract Management (ICM) or similar modules where user groups are utilized for various functionalities.
  Cause:
  
  Missing User Group Data: The specified user group (&1) does not have any associated data in the system for the specified mode (&2).
  Incorrect Configuration: The user group may not be properly configured in the system, or it may not be assigned to the relevant organizational units or processes.
  Data Deletion: The user group data might have been deleted or not yet created in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the user group data.
  
  Solution:
  
  
  Check User Group Configuration:
  
  Go to the relevant configuration transaction (e.g., SPRO) and navigate to the settings for user groups.
  Ensure that the user group specified in the error message exists and is properly configured for the mode indicated.
  
  
  
  Create or Update User Group Data:
  
  If the user group does not exist, create it and ensure that it has the necessary data for the specified mode.
  If it exists but lacks data, update it with the required information.
  
  
  
  Verify Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to access the user group data.
  Use transaction SU53 to analyze authorization issues if the user is facing access problems.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to user groups in the specific module you are working with to ensure all necessary steps have been followed.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a production issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SU01 for user management, and SU53 for authorization checks.
  User Group Maintenance: Familiarize yourself with the specific user group maintenance transactions relevant to your SAP module.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance related to this error message.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.