How To Fix ICL185 - Internal error in compensation calculation: Start not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 185

• Message text: Internal error in compensation calculation: Start not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL185 - Internal error in compensation calculation: Start not found ?

  The SAP error message ICL185, which indicates "Internal error in compensation calculation: Start not found," typically arises during the compensation calculation process in SAP systems, particularly in the context of SAP SuccessFactors or SAP HCM (Human Capital Management) modules. This error suggests that the system encountered an unexpected condition while trying to perform a compensation calculation, and it could not find the necessary starting point for the calculation.
  Possible Causes:
  
  Configuration Issues: There may be misconfigurations in the compensation planning settings or in the related infotypes that are required for the calculation.
  Missing Data: Required data for the compensation calculation might be missing or incomplete. This could include employee data, compensation plans, or other related information.
  Custom Code or Enhancements: If there are custom developments or enhancements in the compensation calculation logic, they might be causing the error.
  System Bugs: There could be bugs in the version of the SAP software you are using that lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the compensation module. Ensure that all necessary settings are correctly defined and that there are no missing parameters.
  Data Validation: Verify that all required data for the employees involved in the compensation calculation is complete and accurate. This includes checking employee records, compensation plans, and any other relevant data.
  Review Custom Code: If there are any custom enhancements or modifications related to the compensation calculation, review the code for potential issues. Debugging the custom code may help identify the root cause.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches or updates may resolve the issue.
  Consult Documentation: Review the official SAP documentation for compensation management to ensure that all processes are being followed correctly.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PC00_M99_CWTR (Compensation Workbench) to help diagnose the issue.
  Debugging: If you have access to debugging tools, you can use them to trace the compensation calculation process and identify where the error occurs.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  
  By following these steps, you should be able to identify the cause of the ICL185 error and implement a solution to resolve it.