How To Fix ICL181 - User &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 181

• Message text: User &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL181 - User &1 does not exist ?

  The SAP error message ICL181 ("User &1 does not exist") typically occurs when a user tries to perform an action in the SAP system that requires a specific user account, but the system cannot find the specified user. This can happen in various contexts, such as during the execution of a transaction, report, or when accessing certain functionalities.
  Cause:
  
  User Not Created: The user account specified in the error message has not been created in the SAP system.
  User Deactivation: The user account may exist but has been deactivated or locked.
  Typographical Error: There may be a typo in the user ID entered, leading to the system not recognizing it.
  Authorization Issues: The user may not have the necessary authorizations to access the required functionality, leading to the system not recognizing them.
  Client-Specific Issues: The user may exist in a different client within the SAP system, and the current client does not have access to that user.
  
  Solution:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists in the system. Enter the user ID and see if the user profile is displayed.
  
  
  
  Create User:
  
  If the user does not exist, create a new user using transaction SU01. Ensure that all necessary details are filled in, including roles and authorizations.
  
  
  
  Unlock/Reactivate User:
  
  If the user exists but is locked or inactive, unlock or reactivate the user account using transaction SU01.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typographical errors. Ensure that the correct user ID is being used.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action they are trying to execute. This can be checked using transaction SU53 to analyze authorization failures.
  
  
  
  Client Check:
  
  Ensure that you are in the correct client where the user is defined. You can check the client number in the SAP GUI.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance (to check roles assigned to the user)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to user management and authorization errors.
  
  
  Documentation: Refer to SAP Help documentation for user management and authorization concepts to better understand how users and roles are managed in the system.
  
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis team or system administrator for further investigation.