How To Fix ICL099 - No line of business found for policy product &1/incident type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 099

• Message text: No line of business found for policy product &1/incident type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL099 - No line of business found for policy product &1/incident type &2 ?

  The SAP error message ICL099, which states "No line of business found for policy product &1/incident type &2," typically occurs in the context of SAP's Insurance and Claims Management module. This error indicates that the system cannot find a corresponding line of business for the specified policy product and incident type combination.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the line of business has not been configured for the specified policy product and incident type in the system.
  Incorrect Policy Product or Incident Type: The policy product or incident type being referenced may not exist or may have been incorrectly entered.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that prevent the system from linking the policy product to the appropriate line of business.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the Insurance module in SAP.
  Verify that the line of business is correctly defined for the policy product and incident type in question.
  Ensure that the necessary relationships between policy products, incident types, and lines of business are established.
  
  
  
  Review Master Data:
  
  Check the master data for the policy product and incident type to ensure they are correctly set up and active.
  Make sure that the policy product is assigned to the correct line of business.
  
  
  
  Transaction Codes:
  
  Use transaction codes like SPRO to access the configuration settings and review the relevant settings under the Insurance area.
  You may also use transaction codes like ICL01 or ICL02 to check the details of the policy products and incident types.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for specific guidance on configuring lines of business and resolving related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and master data, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training: Consider training sessions or workshops on SAP Insurance and Claims Management to better understand the configuration and data management aspects.
  
  By following these steps, you should be able to identify the root cause of the ICL099 error and implement the necessary corrections to resolve it.