How To Fix ICL098 - Line of business &1 is not permitted for policy product &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 098

• Message text: Line of business &1 is not permitted for policy product &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL098 - Line of business &1 is not permitted for policy product &2 ?

  The SAP error message ICL098 indicates that there is a restriction on the line of business (LOB) for a specific policy product. This error typically arises in the context of insurance or financial services modules within SAP, particularly in the area of claims management or policy administration.
  Cause:
  The error message "ICL098 Line of business &1 is not permitted for policy product &2" usually occurs due to one of the following reasons:
  
  
  Configuration Issue: The line of business (LOB) you are trying to use is not configured to be associated with the specified policy product in the system. This could be due to incorrect settings in the configuration of the insurance products.
  
  
  Policy Product Restrictions: The policy product itself may have restrictions that prevent it from being associated with certain lines of business. This is often a deliberate design choice to ensure that only valid combinations of products and lines of business are used.
  
  
  Data Entry Error: There may be a mistake in the data entry where the wrong line of business or policy product is selected.
  
  
  Solution:
  To resolve the ICL098 error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for the policy product in the SAP system. Ensure that the line of business you are trying to use is allowed for that specific policy product.
  Navigate to the relevant configuration area in SAP (usually under the Insurance or Claims Management module) and verify the settings.
  
  
  
  Review Policy Product and LOB Combinations:
  
  Check the documentation or configuration guidelines to see which lines of business are permitted for the policy product in question.
  If necessary, update the configuration to allow the desired combination, if it is valid.
  
  
  
  Data Validation:
  
  Double-check the data entry for the policy product and line of business. Ensure that you are selecting the correct options.
  If you are using a custom transaction or report, ensure that it is correctly coded to handle the allowed combinations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the policy product and line of business configurations.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue through configuration or data validation, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in insurance or claims management.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuration.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training Materials: Review any training materials or documentation related to the configuration of insurance products in SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.