How To Fix ICL069 - No internal claim type found to match the entries

ICL069 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 069

• Message text: No internal claim type found to match the entries

What causes this issue?

Customizing is incomplete.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Complete the entries in table TICL062.

Error message extract from SAP system. Copyright SAP SE.

ICL069 - Details

• The SAP error message ICL069: No internal claim type found to match the entries typically occurs in the context of the SAP Claims Management module. This error indicates that the system could not find a matching internal claim type for the entries you are trying to process. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Configuration: The internal claim type you are trying to use may not be configured in the system.
  Incorrect Claim Type: The claim type entered may not correspond to the expected values or may be misspelled.
  Data Entry Errors: There may be errors in the data entry, such as incorrect parameters or missing mandatory fields.
  Authorization Issues: The user may not have the necessary authorizations to access the claim type.
  Versioning Issues: If there are multiple versions of claim types, the system may be referencing an outdated or incorrect version.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the configuration settings for