How To Fix ICL065 - Subclaim does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 065

• Message text: Subclaim does not exist

What causes this issue?

The system tried to read the attributes of the subclaim, but this
subclaim does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

This is probably a program error.
INCLUDE ISIS_OSS OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL065 - Subclaim does not exist ?

  The SAP error message ICL065, which states "Subclaim does not exist," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to find a subclaim that you are trying to reference or process. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Subclaim Number: The subclaim number you are trying to access may be incorrect or mistyped.
  Subclaim Not Created: The subclaim may not have been created yet, or it may have been deleted or archived.
  Authorization Issues: You may not have the necessary permissions to view or process the subclaim.
  Data Consistency Issues: There may be inconsistencies in the database or issues with data synchronization.
  Configuration Issues: The system configuration may not be set up correctly to handle subclaims.
  
  Solutions:
  
  Verify Subclaim Number: Double-check the subclaim number you are entering to ensure it is correct.
  Check Subclaim Status: Use the relevant transaction codes (like ICL1, ICL2, etc.) to check if the subclaim exists and is in the correct status.
  Create Subclaim: If the subclaim does not exist, you may need to create it using the appropriate transaction.
  Review Authorizations: Ensure that your user role has the necessary permissions to access and manage subclaims.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to check for data consistency or configuration issues.
  Check for System Notes: Look for any SAP Notes or updates that may address this specific error or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Claims Management, such as ICL1 (Create Claim), ICL2 (Change Claim), and ICL3 (Display Claim).
  SAP Documentation: Refer to SAP Help documentation for Claims Management for detailed information on subclaims and their management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem continues after trying these solutions, it may be beneficial to escalate the issue to SAP support for further assistance.