How To Fix ICL064 - No valid generation found for internal claim type &1 and date &2

ICL064 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 064

• Message text: No valid generation found for internal claim type &1 and date &2

What causes this issue?

Date &v2& on which the contract was renewed for the last time before the
claim event, is not in the validity period of <DS:DE.ICL_CLTYPE>internal
claim type</> &v1&.

System Response

The system does not allow you to create a claim with the date &v2& for
internal claim type &v1&.

How to fix this error?

Check whether
You selected a valid combination of <DS:DE.ICL_POLPROD>policy product</>
and <DS:DE.ICL_LOSSTYPE>incident type</> for internal claim type &v1&
You entered the correct claim date
The renewal date of the contract is incorrect
If these entries are in order, perform one of the following activities:
Edit the claim manually
Change the Customizing for the Claims Management system. In this case,
contact your system administrator.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

In Customizing, create a new generation of the internal claim type that
covers the renewal date of the contract.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL064 - No valid generation found for internal claim type &1 and date &2 ?

  The SAP error message ICL064 indicates that there is no valid generation found for the specified internal claim type and date. This error typically occurs in the context of the SAP Claims Management module, where the system is unable to find the necessary data for processing a claim.
  
  Cause:
  
  Missing Configuration: The internal claim type may not be properly configured in the system, or there may be no valid generation for the specified date.
  Date Issues: The date provided may fall outside the range of valid generations for the claim type.
  Data Inconsistency: There may be inconsistencies or missing data in the underlying tables that manage claim types and their generations.
  Authorization Issues: The user may not have the necessary authorizations to access the claim type or its generations.
  
  
  Solution:
  
  
  Check Configuration:
  
  Verify that the internal claim type is correctly configured in the system. This includes checking the settings for the claim type in the customizing (SPRO) settings.
  Ensure