How To Fix ICL064 - No valid generation found for internal claim type &1 and date &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 064

• Message text: No valid generation found for internal claim type &1 and date &2

What causes this issue?

Date &v2& on which the contract was renewed for the last time before the
claim event, is not in the validity period of <DS:DE.ICL_CLTYPE>internal
claim type</> &v1&.

System Response

The system does not allow you to create a claim with the date &v2& for
internal claim type &v1&.

How to fix this error?

Check whether
You selected a valid combination of <DS:DE.ICL_POLPROD>policy product</>
and <DS:DE.ICL_LOSSTYPE>incident type</> for internal claim type &v1&
You entered the correct claim date
The renewal date of the contract is incorrect
If these entries are in order, perform one of the following activities:
Edit the claim manually
Change the Customizing for the Claims Management system. In this case,
contact your system administrator.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

In Customizing, create a new generation of the internal claim type that
covers the renewal date of the contract.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL064 - No valid generation found for internal claim type &1 and date &2 ?

  The SAP error message ICL064 indicates that there is no valid generation found for the specified internal claim type and date. This error typically occurs in the context of the SAP Claims Management module, where the system is unable to find the necessary data for processing a claim.
  Cause:
  
  Missing Configuration: The internal claim type may not be properly configured in the system, or there may be no valid generation for the specified date.
  Date Issues: The date provided may fall outside the range of valid generations for the claim type.
  Data Inconsistency: There may be inconsistencies or missing data in the underlying tables that manage claim types and their generations.
  Authorization Issues: The user may not have the necessary authorizations to access the claim type or its generations.
  
  Solution:
  
  
  Check Configuration:
  
  Verify that the internal claim type is correctly configured in the system. This includes checking the settings for the claim type in the customizing (SPRO) settings.
  Ensure that the necessary generations for the claim type have been created and are valid for the specified date.
  
  
  
  Review Date Validity:
  
  Check the date you are using in the transaction. Make sure it falls within the valid range of generations for the internal claim type.
  If the date is incorrect, adjust it to a valid date.
  
  
  
  Data Consistency:
  
  Run consistency checks on the relevant tables to ensure that there are no missing or inconsistent entries.
  You may need to consult with your SAP Basis or technical team to perform database checks.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the claim type and its associated data.
  If needed, consult with your security team to review and adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific claim type and its configurations.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OICL (for claim types) and OICL1 (for claim generation) to manage and review claim configurations.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the ICL064 error and implement the appropriate solution.