How To Fix ICL061 - Customizing error: View &1 is missing in screen sequence &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 061

• Message text: Customizing error: View &1 is missing in screen sequence &2

What causes this issue?

You tried to delete a business partner, but this is not permitted. The
system tries to display the view <ZK><ZH>Occurrence</></>. However,
this view does not figure in the screen sequence for the participant
role.

System Response

The action is canceled.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISIS_NA_SYSADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Extend the screen sequence of the participant role to include the
missing view.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL061 - Customizing error: View &1 is missing in screen sequence &2 ?

  The SAP error message ICL061 indicates that there is a customizing issue related to the screen sequence in the Insurance Claims Management (ICM) module. Specifically, it means that a required view is missing in the specified screen sequence.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Configuration: The view specified in the error message is not configured in the screen sequence. This could happen if the view was deleted or not properly set up during the customizing process.
  Incorrect Screen Sequence: The screen sequence defined in the customizing settings may not include all the necessary views required for the process.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), some views may not have been included in the transport request.
  
  Solution:
  To resolve the ICL061 error, follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the customizing transaction (SPRO) and navigate to the relevant section for Insurance Claims Management.
  Verify the screen sequence configuration and ensure that all required views are included.
  
  
  
  Add Missing Views:
  
  If you identify that a specific view is missing, you can add it to the screen sequence. This may involve creating or modifying the screen sequence in the customizing settings.
  
  
  
  Review Transport Requests:
  
  If the issue arose after a transport, check the transport request to ensure that all necessary objects, including views, were included.
  If any views were missed, you may need to re-transport them or manually configure them in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of the ICM module you are using. There may be specific instructions or known issues that can help resolve the error.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved and that the screen sequence functions as expected.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for customizing), SE11 (for data dictionary), or SE80 (for development work) to investigate and resolve the issue.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL061 error in your SAP system.