How To Fix ICL038 - Second valuation selection was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 038

• Message text: Second valuation selection was deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL038 - Second valuation selection was deleted ?

  The SAP error message ICL038 ("Second valuation selection was deleted") typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance claims and valuations. This error indicates that a second valuation selection, which is necessary for processing a claim or valuation, has been deleted or is missing.
  Cause:
  
  Data Deletion: The second valuation selection may have been inadvertently deleted or not properly configured in the system.
  Configuration Issues: There may be issues with the configuration settings in the insurance module that lead to the absence of the second valuation.
  User Actions: A user may have performed an action that resulted in the deletion of the second valuation selection.
  System Updates: Changes or updates to the system may have affected the existing valuation selections.
  
  Solution:
  
  Check Valuation Settings: Review the valuation settings in the SAP system to ensure that the second valuation selection is properly configured and not deleted.
  Recreate Valuation Selection: If the second valuation selection has been deleted, you may need to recreate it. This can typically be done through the configuration settings in the insurance module.
  Review User Actions: Investigate any recent changes made by users that could have led to the deletion of the valuation selection.
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on how to manage valuation selections in the insurance module.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it is related to a system bug or a more complex configuration issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to insurance claims and valuations, such as ICL01 for creating claims or ICL02 for changing claims.
  SAP Notes: Check for any SAP Notes related to the ICL038 error message, as they may provide additional insights or patches that address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the ICL038 error and implement a solution to resolve it.