How To Fix ICL037 - No valid Customizing entries exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 037

• Message text: No valid Customizing entries exist

What causes this issue?

None of the valid <DS:DE.ICL_LOSSTYPE>incident types</>
for insurance lines of business
contain any entries.

System Response

You cannot continue the action.

How to fix this error?

Check whether valid entries have to be made by your system
administrator .

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL037 - No valid Customizing entries exist ?

  The SAP error message ICL037: No valid Customizing entries exist typically occurs in the context of the SAP Insurance module, particularly when dealing with the configuration of insurance contracts or related processes. This error indicates that the system cannot find the necessary customizing entries for the operation you are trying to perform.
  Causes:
  
  Missing Customizing Entries: The most common cause is that the required customizing entries for the specific insurance product or process have not been created or are incomplete.
  Incorrect Configuration: There may be an issue with the configuration settings in the system, such as incorrect or missing settings in the relevant customizing tables.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the customizing entries.
  Transport Issues: If the customizing settings were transported from another system (e.g., from a development to a production environment), there may have been issues during the transport process.
  
  Solutions:
  
  
  Check Customizing Entries:
  
  Go to the relevant customizing transaction (e.g., SPRO) and navigate to the area related to the insurance module.
  Verify that all necessary customizing entries are created and correctly configured.
  
  
  
  Create Missing Entries:
  
  If you identify that certain entries are missing, you will need to create them. This may involve defining insurance products, coverage types, or other relevant settings.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings are complete and correctly set up. This may involve checking various customizing tables related to the insurance module.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and modify the customizing entries. You may need to consult with your SAP security team.
  
  
  
  Transport Validation:
  
  If the issue arose after a transport, check the transport logs for any errors. Ensure that all necessary customizing entries were included in the transport request.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific insurance module you are working with. There may be specific instructions or known issues that can help resolve the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) to check the customizing tables.
  SAP Notes: Search for SAP Notes related to the error message ICL037 in the SAP Support Portal. There may be specific notes addressing this issue.
  Community Forums: Consider checking SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the ICL037 error and implement the necessary solutions to resolve it.