How To Fix ICL021 - No items in claim item list

ICL021 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 021

• Message text: No items in claim item list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL021 - No items in claim item list ?

  The SAP error message ICL021 ("No items in claim item list") typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system is unable to find any items associated with the claim you are trying to process or view.
  
  Cause:
  
  No Items Entered: The most straightforward cause is that no items have been entered for the claim. This could happen if the claim was created but no associated items were added.
  Incorrect Claim Number: The claim number you are trying to access may not have any items linked to it, or it may be incorrect.
  Data Deletion: Items that were previously associated with the claim may have been deleted or not saved properly.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view the items associated with the claim.
  System Configuration: There may be configuration issues in the SAP system that