How To Fix ICL020 - &2: No &1 found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL - FS-CM: Claims Management

  • Message number: 020

  • Message text: &2: No &1 found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL020 - &2: No &1 found ?

    The SAP error message ICL020 &2: No &1 found typically indicates that the system is unable to find a specific object or entry that is required for processing. This error is often related to the Insurance Contract Lifecycle (ICL) module in SAP, which deals with insurance contracts and related data.

    Cause:

    1. Missing Data: The most common cause of this error is that the required data (e.g., a specific insurance contract, customer, or policy) does not exist in the system.
    2. Incorrect Input: The user may have entered incorrect or incomplete information when trying to access or process the data.
    3. Data Deletion: The object may have been deleted or archived, making it unavailable for the current operation.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access the required data.

    Solution:

    1. Check Data Existence: Verify that the object or entry you are trying to access actually exists in the system. You can do this by using transaction codes relevant to the ICL module to search for the specific item.
    2. Correct Input: Ensure that you have entered the correct parameters or identifiers when trying to access the data. Double-check for typos or incorrect values.
    3. Review Deletion/Archiving: If the data was deleted or archived, check with your system administrator or data management team to see if it can be restored or if you need to create a new entry.
    4. Authorization Check: Ensure that you have the necessary permissions to access the data. If not, contact your SAP security team to request the appropriate authorizations.
    5. Consult Documentation: Refer to SAP documentation or help resources for more specific guidance related to the ICL module and the error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in the ICL module, such as:
      • ICL1: Create Insurance Contract
      • ICL2: Change Insurance Contract
      • ICL3: Display Insurance Contract
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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