How To Fix ICH_KANBAN031 - Log was not saved; data was updated in SAP ICH/SNC

SAP Error Message - Details

• Message type: E = Error

• Message class: ICH_KANBAN - Messages for Kanban Master Data Transmission

• Message number: 031

• Message text: Log was not saved; data was updated in SAP ICH/SNC

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICH_KANBAN031 - Log was not saved; data was updated in SAP ICH/SNC ?

  The SAP error message ICH_KANBAN031 indicates that there was an issue with saving the log for a Kanban process, and the data was updated in the SAP Integrated Container Handling (ICH) or Supply Network Collaboration (SNC) system. This error typically arises in the context of Kanban management, which is a scheduling system for lean manufacturing and just-in-time production.
  Causes:
  
  System Configuration Issues: There may be misconfigurations in the ICH or SNC settings that prevent the log from being saved.
  Authorization Problems: The user may not have the necessary permissions to save logs in the system.
  Data Consistency Issues: There could be inconsistencies in the data being processed, leading to failures in log saving.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  Integration Issues: If the ICH/SNC system is integrated with other systems, any issues in the integration can lead to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for ICH and SNC to ensure they are correctly set up. This includes checking the settings for Kanban processes.
  User Authorizations: Verify that the user encountering the error has the appropriate authorizations to perform the actions related to Kanban and log saving.
  Data Validation: Ensure that the data being processed is consistent and valid. Check for any missing or incorrect data that could be causing the issue.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the failure.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or technical support for further assistance. They may need to investigate the underlying technical issues or perform system checks.
  Reprocessing: If the data was updated successfully in ICH/SNC, you may need to reprocess the Kanban or related transactions to ensure everything is in sync.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the ICH or SNC systems that might address this error.
  Documentation: Review the official SAP documentation for ICH and Kanban processes to ensure compliance with best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.