How To Fix ICF_SYSTEM_LOGIN010 - Client, name, or password is not correct; log on again

SAP Error Message - Details

• Message type: E = Error

• Message class: ICF_SYSTEM_LOGIN - Messages for System Logon

• Message number: 010

• Message text: Client, name, or password is not correct; log on again

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Log on again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICF_SYSTEM_LOGIN010 - Client, name, or password is not correct; log on again ?

  The SAP error message ICF_SYSTEM_LOGIN010 indicates that there is an issue with the client, username, or password during the login process. This error typically occurs when a user attempts to log into the SAP system and the credentials provided do not match the expected values.
  Causes:
  
  Incorrect Client: The client number entered may be incorrect. Each SAP system can have multiple clients, and the user must log into the correct one.
  Incorrect Username: The username may be misspelled or not exist in the specified client.
  Incorrect Password: The password entered may be incorrect. This could be due to a typo or the password may have been changed.
  User Lock: The user account may be locked due to multiple failed login attempts.
  User Expiration: The user account may have expired or been deactivated.
  Authorization Issues: The user may not have the necessary authorizations to log into the specified client.
  
  Solutions:
  
  Verify Credentials: Double-check the client number, username, and password for accuracy. Ensure that there are no typos or case sensitivity issues.
  Check User Status: If you have access, check the status of the user account in transaction SU01. Look for:
  
  If the user is locked (check the lock icon).
  If the user is expired (check the validity dates).
  
  
  Reset Password: If you suspect the password is incorrect, reset the password using transaction SU01 (if you have the necessary authorizations) or contact your system administrator to reset it.
  Check User Authorizations: Ensure that the user has the necessary authorizations to log into the specified client.
  Contact Administrator: If you are unable to resolve the issue, contact your SAP system administrator for assistance. They can check the system logs for more detailed error messages and help troubleshoot the issue.
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance - to check and modify user details.
  SU10: Mass User Maintenance - to manage multiple users.
  SM21: System Log - to check for system errors and logs.
  
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Refer to SAP Help documentation for more information on user management and authentication processes.
  
  By following these steps, you should be able to identify and resolve the issue causing the ICF_SYSTEM_LOGIN010 error message.