How To Fix ICF_SYSTEM_LOGIN011 - Internal application error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICF_SYSTEM_LOGIN - Messages for System Logon

  • Message number: 011

  • Message text: Internal application error

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICF_SYSTEM_LOGIN011 - Internal application error ?

    The SAP error message ICF_SYSTEM_LOGIN011 indicates an internal application error related to the Internet Communication Framework (ICF) in SAP. This error typically occurs during the login process to an SAP system, particularly when using web-based applications or services.

    Causes:

    1. Configuration Issues: Incorrect configuration of the ICF services or the underlying application can lead to this error.
    2. Authorization Problems: The user may not have the necessary authorizations to access the requested service.
    3. Service Activation: The required ICF service may not be activated in the SAP system.
    4. System Errors: There may be underlying issues with the SAP system, such as memory problems, database connectivity issues, or other internal errors.
    5. Network Issues: Problems with network connectivity or firewall settings can also lead to this error.

    Solutions:

    1. Check ICF Service Activation:

      • Go to transaction SICF.
      • Check if the relevant ICF service is activated. If not, activate it.
      • Ensure that the service path is correct and that it is not deactivated.
    2. Review Authorization:

      • Ensure that the user has the necessary authorizations to access the service.
      • Check the roles and profiles assigned to the user in transaction PFCG.
    3. Check System Logs:

      • Use transaction SLG1 to check the application logs for any related error messages that might provide more context.
      • Review the system log (transaction SM21) for any critical errors that occurred around the time of the issue.
    4. Debugging:

      • If you have access to debugging tools, you can set breakpoints in the relevant code to identify where the error is occurring.
    5. Check for Notes and Patches:

      • Look for any SAP Notes related to the error message or the specific ICF service you are using. Apply any relevant patches or updates.
    6. Restart ICF Services:

      • Sometimes, restarting the ICF services or the entire SAP system can resolve transient issues.
    7. Consult SAP Support:

      • If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.

    Related Information:

    • ICF Services: The Internet Communication Framework (ICF) is a framework that allows SAP systems to communicate with external systems and clients over HTTP/HTTPS.
    • Transaction Codes:
      • SICF: Manage ICF services.
      • SLG1: Display application logs.
      • SM21: System log.
      • PFCG: Role maintenance.

    By following these steps, you should be able to diagnose and resolve the ICF_SYSTEM_LOGIN011 error in your SAP system.

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