How To Fix ICC_TR480 - Error printing transaction record


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICC_TR - Turkey

  • Message number: 480

  • Message text: Error printing transaction record

  • Show details Hide details
  • What causes this issue?

    An error occurred while printing the transaction records.

    How to fix this error?

    Run the program again. If this does not work, contact your system
    administrator.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message ICC_TR480 - Error printing transaction record ?

    The SAP error message ICC_TR480, which states "Error printing transaction record," typically occurs when there is an issue with the printing configuration or the print job itself in the SAP system. Here are some common causes, solutions, and related information for this error:

    Causes:

    1. Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be connected properly.
    2. Output Device Settings: The output device settings may not be set up correctly, including the device type or the spool parameters.
    3. Spool Request Problems: There may be issues with the spool request, such as it being stuck or not processed correctly.
    4. Authorization Issues: The user may not have the necessary authorizations to print or access the specified output device.
    5. Network Issues: There may be network connectivity problems between the SAP system and the printer.
    6. Driver Issues: The printer driver may not be installed or may be outdated.

    Solutions:

    1. Check Printer Configuration:

      • Go to transaction SPAD (Spool Administration) and verify the configuration of the output device.
      • Ensure that the printer is active and properly configured.
    2. Review Output Device Settings:

      • Check the device type and ensure it matches the printer being used.
      • Verify the spool parameters and ensure they are set correctly.
    3. Check Spool Requests:

      • Use transaction SP01 to check the status of the spool requests. Look for any errors or issues with the requests.
      • If a spool request is stuck, you may need to delete it and reprocess the print job.
    4. Verify User Authorizations:

      • Ensure that the user has the necessary authorizations to print. Check the user roles and profiles for any missing permissions.
    5. Test Network Connectivity:

      • Ensure that the SAP system can communicate with the printer. You can try pinging the printer's IP address from the server where SAP is running.
    6. Update Printer Drivers:

      • Ensure that the correct and latest printer drivers are installed on the server or workstation that is sending the print job.
    7. Check SAP Notes:

      • Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.

    Related Information:

    • Transaction Codes:
      • SPAD: Spool Administration
      • SP01: Spool Request Management
      • SU53: Authorization Check
    • SAP Notes: Search for specific SAP Notes related to ICC_TR480 for any patches or updates that may resolve the issue.
    • Documentation: Review SAP documentation for printing and spool management for best practices and troubleshooting steps.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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