How To Fix ICC_NF_WRITER051 - Customer Presence Indicator is mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_NF_WRITER - Messages for Nota Fiscal Writer, Numbering and Printing

• Message number: 051

• Message text: Customer Presence Indicator is mandatory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_NF_WRITER051 - Customer Presence Indicator is mandatory ?

  The SAP error message ICC_NF_WRITER051 indicates that the "Customer Presence Indicator" is mandatory but has not been provided in the relevant transaction or document. This error typically arises in the context of compliance with regulations, such as those related to tax reporting or electronic invoicing, where the presence of the customer is a critical piece of information.
  Cause:
  The error occurs when:
  
  The Customer Presence Indicator field is not filled in the relevant document or transaction.
  The system is configured to require this field for certain processes, such as electronic invoicing or tax reporting.
  The configuration settings in the SAP system may not align with the requirements of the business or regulatory environment.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Document: Review the document or transaction that triggered the error. Ensure that the Customer Presence Indicator field is filled out correctly.
  
  
  Fill in the Customer Presence Indicator:
  
  Navigate to the relevant transaction (e.g., sales order, invoice).
  Locate the Customer Presence Indicator field and enter the appropriate value (e.g., "Present," "Not Present," etc.).
  
  
  
  Configuration Settings:
  
  If the field is not visible or editable, check the configuration settings in the SAP system. You may need to consult with your SAP administrator or functional consultant to ensure that the Customer Presence Indicator is set up correctly in the system.
  Ensure that the field is marked as mandatory in the relevant configuration settings if it is required for compliance.
  
  
  
  User Training: Ensure that users are trained on the importance of the Customer Presence Indicator and how to fill it out correctly in transactions.
  
  
  Testing: After making changes, conduct tests to ensure that the error does not reoccur and that the system behaves as expected.
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files related to the specific module you are working with (e.g., SD, FI) for more details on the Customer Presence Indicator.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this error or provide additional guidance.
  Regulatory Compliance: Understand the regulatory requirements that necessitate the Customer Presence Indicator, especially if you are operating in a region with strict invoicing or tax regulations.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.