How To Fix ICC_FI_CN021 - Click the number of voided or lost invoices


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICC_FI_CN - Für die Meldungen extern vornum. Belege

  • Message number: 021

  • Message text: Click the number of voided or lost invoices

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICC_FI_CN021 - Click the number of voided or lost invoices ?

    The SAP error message ICC_FI_CN021 typically indicates an issue related to voided or lost invoices in the context of financial accounting or invoice management. This error can arise in various scenarios, such as during the processing of invoices, when trying to reconcile accounts, or when attempting to generate reports.

    Cause:

    The error message ICC_FI_CN021 usually occurs due to one or more of the following reasons:

    1. Missing or Incorrect Data: The system may be unable to find the necessary data related to the voided or lost invoices. This could be due to missing entries in the database or incorrect invoice numbers being referenced.

    2. Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to issues when processing invoices.

    3. Authorization Problems: The user may not have the necessary permissions to view or process voided or lost invoices.

    4. System Bugs or Glitches: Occasionally, software bugs or glitches can lead to unexpected error messages.

    Solution:

    To resolve the ICC_FI_CN021 error, you can take the following steps:

    1. Check Invoice Data: Verify that the invoice numbers you are trying to access are correct and that they exist in the system. Ensure that the invoices have been properly voided or marked as lost.

    2. Review Configuration Settings: Check the configuration settings related to invoice processing in your SAP system. Ensure that all necessary parameters are correctly set.

    3. User Authorizations: Confirm that the user encountering the error has the appropriate authorizations to access and manage voided or lost invoices. If not, work with your SAP security team to adjust the permissions.

    4. Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that fix known issues.

    5. System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    6. Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing invoices, such as FB60 (Enter Incoming Invoice), FB70 (Enter Outgoing Invoice), and others related to invoice processing.
    • Documentation: Review SAP documentation related to financial accounting and invoice management for best practices and troubleshooting tips.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and resolve the ICC_FI_CN021 error effectively.

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