How To Fix ICC_FI_CN004 - Could not delete documents

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_FI_CN - Für die Meldungen extern vornum. Belege

• Message number: 004

• Message text: Could not delete documents

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_FI_CN004 - Could not delete documents ?

  The SAP error message ICC_FI_CN004, which states "Could not delete documents," typically occurs in the context of financial document management or when attempting to delete financial documents in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Document Locking: The document you are trying to delete may be locked by another user or process. This can happen if the document is currently being processed or if it is in use.
  
  
  Authorization Issues: The user attempting to delete the document may not have the necessary authorizations or permissions to perform the deletion.
  
  
  Document Status: The document may be in a status that does not allow deletion. For example, if the document has already been posted or is part of a closed period, it may not be deletable.
  
  
  Dependencies: The document may have dependencies or linked documents that prevent it from being deleted. For instance, if there are related transactions or entries that rely on the document, it cannot be removed.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict the deletion of certain types of documents.
  
  
  Solutions:
  
  
  Check Document Locking: Verify if the document is locked by another user. You can use transaction code SM12 to check for locks and release them if necessary.
  
  
  Review Authorizations: Ensure that the user has the appropriate authorizations to delete the document. You can check this using transaction code SU53 to analyze authorization issues.
  
  
  Check Document Status: Review the status of the document. If it is in a status that does not allow deletion, you may need to change its status or follow the appropriate process to reverse or cancel it instead.
  
  
  Identify Dependencies: Investigate if there are any dependencies or linked documents. You may need to delete or reverse those related documents first before attempting to delete the target document.
  
  
  Consult Configuration: If the issue persists, consult with your SAP Basis or configuration team to review the settings related to document deletion in your SAP system.
  
  
  Use Transaction Codes: Depending on the type of document, you may need to use specific transaction codes to delete or reverse documents (e.g., FB08 for reversing financial documents).
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to document management and financial transactions for best practices and guidelines on handling document deletions.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.