How To Fix ICC_CN001 - Official document number is misssing on the invoice


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICC_CN - Nachrichten zum Druck vornumerierter SD-Belege

  • Message number: 001

  • Message text: Official document number is misssing on the invoice

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICC_CN001 - Official document number is misssing on the invoice ?

    The SAP error message ICC_CN001, which states "Official document number is missing on the invoice," typically occurs in the context of invoicing and document management within the SAP system. This error indicates that the system expects an official document number (such as a tax document number or invoice number) to be present on the invoice, but it is missing.

    Cause:

    1. Missing Data: The official document number has not been entered in the invoice document.
    2. Configuration Issues: The system may not be properly configured to generate or capture the official document number.
    3. Data Entry Errors: There may have been an oversight during data entry, leading to the omission of the required field.
    4. Document Type Settings: The document type used for the invoice may not be set up to require an official document number.

    Solution:

    1. Check Invoice Data: Review the invoice to ensure that the official document number field is filled in. If it is missing, enter the appropriate number.
    2. Configuration Review: Verify the configuration settings for the invoice document type in SAP. Ensure that the official document number is set as a required field.
    3. Data Entry Validation: Implement validation checks during data entry to ensure that all required fields, including the official document number, are filled out before the invoice is saved.
    4. Consult Documentation: Refer to SAP documentation or your organization's SAP support team for specific configuration settings related to official document numbers.
    5. Testing: After making changes, test the invoice creation process to ensure that the error does not recur.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Training: Ensure that users involved in the invoicing process are trained on the importance of entering all required fields, including the official document number.
    • Audit Trail: Maintain an audit trail of changes made to invoice documents to help identify any recurring issues or patterns that may lead to this error.

    If the issue persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP invoicing and document management.

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