How To Fix ICC_CL057 - No data available for new certificates

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_CL - Messages (Chile)

• Message number: 057

• Message text: No data available for new certificates

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_CL057 - No data available for new certificates ?

  The SAP error message ICC_CL057 ("No data available for new certificates") typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system is unable to find the necessary data related to new certificates that are required for processing a transaction or operation.
  Causes:
  
  Missing Configuration: The required certificates may not be configured correctly in the system.
  Data Not Loaded: The necessary data for the new certificates may not have been loaded into the system.
  Incorrect Parameters: The parameters or criteria used to fetch the certificates may be incorrect or not aligned with the existing data.
  Version Mismatch: There may be a version mismatch between the components of the SAP system that handle certificates.
  Authorization Issues: The user may not have the necessary authorizations to access the certificate data.
  
  Solutions:
  
  Check Configuration: Verify that the configuration for the certificates is complete and correct. Ensure that all necessary settings are in place.
  Load Data: If the data for the new certificates has not been loaded, ensure that the relevant data import processes are executed to load the required information.
  Review Parameters: Check the parameters or criteria being used to fetch the certificates. Make sure they are correct and correspond to the available data.
  Update System: Ensure that all components of the SAP system are up to date and compatible with each other. Apply any necessary patches or updates.
  Authorization Check: Verify that the user has the appropriate authorizations to access the certificate data. If not, adjust the user roles and permissions accordingly.
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. SAP Notes often provide specific solutions or workarounds.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Logs and Traces: Review system logs and traces to gather more information about the error and its context, which can help in diagnosing the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.