How To Fix ICC_BTR310 - The selected transactions has been deleted from the history table.

SAP Error Message - Details

• Message type: E = Error

• Message class: ICC_BTR - Treasury Localization for Brazil

• Message number: 310

• Message text: The selected transactions has been deleted from the history table.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICC_BTR310 - The selected transactions has been deleted from the history table. ?

  The SAP error message ICC_BTR310, which states "The selected transactions have been deleted from the history table," typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar modules where transaction history is maintained. This error indicates that the system is unable to retrieve the requested transaction data because it has been removed from the history table.
  Cause:
  
  Data Deletion: The most common cause of this error is that the transaction data has been deleted from the history table, either due to a scheduled data cleanup process or manual deletion.
  Retention Policies: The system may have retention policies in place that automatically delete older transaction records after a certain period.
  Incorrect Transaction ID: The transaction ID being queried may not exist in the history table, either because it was never recorded or has been deleted.
  System Configuration: There may be configuration settings that dictate how long transaction data is retained, leading to unexpected deletions.
  
  Solution:
  
  Check Transaction ID: Verify that the transaction ID you are trying to access is correct and exists in the system.
  Review Deletion Policies: Check the configuration settings related to data retention and deletion policies in your SAP system. Adjust these settings if necessary to prevent premature deletion of important transaction data.
  Data Recovery: If the data is critical and has been deleted, you may need to restore it from a backup if available. Consult with your database administrator or SAP support for assistance.
  Consult Documentation: Review the SAP documentation related to the specific module you are using (e.g., SAP Convergent Charging) for any additional insights or troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on handling transaction history.
  System Logs: Review system logs for any additional error messages or warnings that may provide context for the deletion of transaction records.
  User Permissions: Ensure that the user attempting to access the transaction has the necessary permissions to view the history data.
  
  By following these steps, you should be able to diagnose and potentially resolve the ICC_BTR310 error in your SAP system.