How To Fix ICC-SA017 - Blocks business partner personal data (masked)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICC-SA - International Functions (Venezuela, Colombia, Etc.)

  • Message number: 017

  • Message text: Blocks business partner personal data (masked)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICC-SA017 - Blocks business partner personal data (masked) ?

    The SAP error message ICC-SA017, which states "Blocks business partner personal data (masked)," typically occurs in the context of data privacy and protection, particularly when dealing with business partner (BP) data in SAP systems. This error is often related to the handling of personal data in compliance with regulations such as GDPR (General Data Protection Regulation).

    Cause:

    1. Data Masking: The error indicates that the personal data of a business partner is masked or blocked due to privacy settings. This is a protective measure to ensure that sensitive information is not exposed or accessed without proper authorization.
    2. Authorization Issues: The user may not have the necessary permissions to view or edit the personal data of the business partner.
    3. Data Protection Settings: The system may have specific configurations that restrict access to personal data based on roles or data protection policies.

    Solution:

    1. Check Authorizations: Ensure that the user has the appropriate authorizations to access the business partner's personal data. This may involve reviewing user roles and permissions in the SAP system.
    2. Review Data Masking Settings: If you are an administrator, check the configuration settings related to data masking and privacy. You may need to adjust these settings to allow access to the required data.
    3. Consult with Data Protection Officer (DPO): If the issue is related to compliance with data protection regulations, consult with your organization's DPO or legal team to ensure that any changes made comply with applicable laws.
    4. Use Transaction Codes: If you are trying to access or modify business partner data, use the appropriate transaction codes (e.g., BP for Business Partner) and ensure you are following the correct procedures.
    5. SAP Notes and Documentation: Check SAP Notes and documentation for any specific guidance related to this error message. SAP frequently updates its knowledge base with solutions for common issues.

    Related Information:

    • GDPR Compliance: Understanding the implications of GDPR and how it affects the handling of personal data in SAP systems is crucial.
    • SAP Business Partner: Familiarize yourself with the Business Partner concept in SAP, including how personal data is managed and the importance of data privacy.
    • Data Protection Policies: Review your organization's data protection policies to ensure that they align with SAP configurations and user access levels.

    If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.

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